Products List
Packaging Film Vacuum Metallizer Machine (Evaporation Boat Type) Polyester film (PET film) Copper Metallizing Machine Film Roll to Roll Vacuum Metallizing Machine (Crucible Type) Film Vacuum Metallising Machine & Vacuum Metalliser Machine (Magnetron Sputtering Type) Optical Vacuum Coating Machine Magnetron Sputtering Vacuum Coating Machine (Vertical Type) Multi Arc Ion Vacuum Coater Machine Capacitor Film Vacuum Metalliser Machine & Vacuum Coating Machine Diamond-like Carbon (DLC) Vacuum Coating Equipment Thermal Evaporation PVD Vacuum Coater Machine Sequential Magnetron Sputtering Coating Production Line Ultra-high Vacuum Gate Valve Crystal Vacuum Coating & Metallizing Machine (Coater/Metallizer) Rolling-type Vacuum Coating & Metallizing Machine (Coater/Metallizer) Vacuum Heat Sealing Machine Consumables and Accessories for Vacuum Coating Machine
Service Home >Service

Pre-sale service

We provide vacuum coating technical proposal, case analysis of quoted price, etc. In addition, we also provide plating samples within a reasonable range for the customer On-purchase service
1. Let customer knowing the production schedules through timely reporting to them.
2. Finish the things that can be prepared in advance through consultation and coordination with customer.
3. The delivery cycle is decided by different products and its quantity. Generally, the delivery cycle of common coating equipment will be about three months at home, three and half months abroad.

After-sales service

1. We have built sound quality complaint handling procedures which allow every complaint about our product or service to be recorded and handled properly
2. In terms customers requirements, we would offer home-delivery service the first time.
3. All the products sold out enjoy one year warranty after installation and debugging success.
4. Within the warranty, if the component is damaged due to design or manufacturing, we would provide free replacement and assist to complete installation services accordingly.

Other special services

We will offer a bespoke service, proving free or paid production technical training service and installation ervices based on the actual situations.